I ordered some moccasins from Ssense and they arrived like fully covered in mold. Fragrant, like, crop circles of mold all over them. I messaged customer service to let them know and ask for a return, and, what’s wild to me, they offered to let me keep them with 15% off. Like…I actually can’t believe they suggested keeping dirty and moldy product, for a measly 15% off no less. Given the state the shoes are in, I imagine they’ll have to throw them out. At least I hope they do. I just can’t believe they still tried to get a sale out of it. Anyways, heads up. I will never feel bad for abusing their free shipping anymore.