Vinyljustice 2.0

I’ve emailed Banquet to cancel/refund the Charli signed insert remix CD and got zero response, not even an automated “thanks for your email”. Is this typical?

I e-mailed them yesterday because I never got it either and it's been almost 2 months. They just gave me a tracking number and apparently the CD has been in my post office for 3 weeks but I never had any delivery notice. I just don't want to bother anymore.
Will they refund me the total order or should I ask for a refund to Paypal?
It was less than 24hrs that they replied my e-mail.
 
I e-mailed them yesterday because I never got it either and it's been almost 2 months. They just gave me a tracking number and apparently the CD has been in my post office for 3 weeks but I never had any delivery notice. I just don't want to bother anymore.
Will they refund me the total order or should I ask for a refund to Paypal?
It was less than 24hrs that they replied my e-mail.
I like Banquet but I get the sense that they don’t have the resources to be fully efficient… sometimes at least.
 
I e-mailed them yesterday because I never got it either and it's been almost 2 months. They just gave me a tracking number and apparently the CD has been in my post office for 3 weeks but I never had any delivery notice. I just don't want to bother anymore.
Will they refund me the total order or should I ask for a refund to Paypal?
It was less than 24hrs that they replied my e-mail.

It's only when I've done a chargeback with PayPal that I've ever got anywhere with Banquet Records and suddenly their soften. My experience of Ben on customer service is that he is a complete dickhead for the sake of it.
 
It's only when I've done a chargeback with PayPal that I've ever got anywhere with Banquet Records and suddenly their soften. My experience of Ben on customer service is that he is a complete dickhead for the sake of it.

They didn't respond personally, but the order was cancelled and refunded this morning.
 
Thank you! I used UL20OFF for 20% off as well.

Thanks for the heads up on the code working! Ordered Elephunk and Monkey Business. They can keep The END; I’d rather cut my ears off than have to listen to Boom Boom Pow or I Gotta Feeling ever again.

I do wonder if Elephunk’s track listing is wrong because they’re pressing Let’s Get R-Word versus Let’s Get It Started.
 
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